Road Freight Clerk

First Choice StaffHayesreedpublished 09/17/2026

Road freight Operator Location: Hayes, Heathrow, London Job Type: Permanent, Full-Time Hours: Monday to Friday, 9:00am - 5:00pm Salary up to £38000 pa

Benefits:

  • 23 days holiday plus bank holidays
  • Company Pension
  • Private medical insurance (after probation)
  • Hybrid working

This role would suit someone with experience in road freight operations within freight forwarding industry. Experience across multiple modes would be a strong advantage.

Key Responsibilities

  • Handle end-to-end road freight import, export and cross trade operations for full load, groupage and intermodal shipments.
  • Receive, review, and process shipping documents (invoices, packing lists, certificates).
  • Liaise with customers, customs agent, hauliers, overseas agents and delivery sites to ensure smooth movement of freight.
  • Provide shipment updates to customers and respond to enquiries promptly
  • Occasional quotations to external and internal customers
  • Raise invoices and cost approval against supplier charges
  • Road freight system and trackers
  • Responding confidently and efficiently within a fast-paced freight forwarding environment.

The Successful Candidate

  • Experience in road freight operations within a freight forwarding industry
  • Multi-modal freight experience would be advantageous.
  • Working knowledge of customs clearance processes
  • Excellent organisational and time-management skills
  • High attention to detail and accuracy
  • Strong communication skills (written and verbal)
  • Ability to work under pressure in a fast-paced environment
  • Problem-solving mindset with a proactive approach
  • Strong competency in Microsoft Office, (freight systems, MS Office, email)

Reasons to join

  • Opportunity to join a growing and supportive freight forwarding team.
  • Exposure to a variety of freight operations and international logistics activities.
  • Stable permanent opportunity with career development potential.
  • Friendly and collaborative office environment based near Heathrow Airport.

If you do not hear from us within 7 days your application has been unsuccessful.