Road Freight Clerk

Road freight Operator Location: Hayes, Heathrow, London Job Type: Permanent, Full-Time Hours: Monday to Friday, 9:00am - 5:00pm Salary up to £38000 pa

Benefits:

• 23 days holiday plus bank holidays
• Company Pension
• Private medical insurance (after probation)
• Hybrid working

This role would suit someone with experience in road freight operations within freight forwarding industry. Experience across multiple modes would be a strong advantage.

Key Responsibilities

• Handle end-to-end road freight import, export and cross trade operations for full load, groupage and intermodal shipments.
• Receive, review, and process shipping documents (invoices, packing lists, certificates).
• Liaise with customers, customs agent, hauliers, overseas agents and delivery sites to ensure smooth movement of freight.
• Provide shipment updates to customers and respond to enquiries promptly
• Occasional quotations to external and internal customers
• Raise invoices and cost approval against supplier charges
• Road freight system and trackers
• Responding confidently and efficiently within a fast-paced freight forwarding environment.

The Successful Candidate

• Experience in road freight operations within a freight forwarding industry
• Multi-modal freight experience would be advantageous.
• Working knowledge of customs clearance processes
• Excellent organisational and time-management skills
• High attention to detail and accuracy
• Strong communication skills (written and verbal)
• Ability to work under pressure in a fast-paced environment
• Problem-solving mindset with a proactive approach
• Strong competency in Microsoft Office, (freight systems, MS Office, email)

Reasons to join

• Opportunity to join a growing and supportive freight forwarding team.
• Exposure to a variety of freight operations and international logistics activities.
• Stable permanent opportunity with career development potential.
• Friendly and collaborative office environment based near Heathrow Airport.

If you do not hear from us within 7 days your application has been unsuccessful.