Multimodal Operations Clerk

First Choice StaffReadingreedpublished 07/15/2026
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Our client a growing Freight Forwarder near Reading are looking for a Multimodal Operations Clerk (Air, Road, Sea, Import/Export and Cross-Trade)

The Role

The role is office based, the job will be varied but will focus mainly on the day-to-day freight forwarding operation including quoting, booking and managing a transport movement from start to finish. Ideally you will be multi-modal experienced Import and Export but the company will train in weaker areas which would be reflected in the salary on offer

This will involve but is not limited to:

  • Raising and arranging customs clearances (CDS)
  • Managing booking slots with suppliers and receivers
  • Keeping customers fully updated on the status of their movement
  • Creating and updating bookings on our Freight Management Software
  • The role will require constant communication by telephone and email to our customers and hauliers in order to provide an exceptional logistics service.

Key Requirements

  • Positive and solution based approach to work
  • Excellent customer service skills
  • Confident communicating via both phone and email
  • Proven experience in Freight Forwarding or similar
  • Previous use of Microsoft office packages in a work environment
  • Be able to learn new IT systems quickly and accurately
  • Be a team player that is focused on delivering the best possible customer experience
  • UK National or right to work in the UK essential, no visa can be offered.

Benefits & Features

  • Competitive salary with annual performance based bonus - Pay: £30,000.00-£36,000.00 per year
  • Generous holiday allowance
  • Weekly office fruit, drinks and snack deliveries
  • Company pension
  • On-site parking as well as being 30 seconds from Train Station
  • Opportunity to join a rapidly growing and extremely successful team
  • Access to company healthcare plan subject to performance

We can offer both stability and the opportunity for progression as we prefer to promote from within. We are a hard working team, yet still offer a fun and relaxed environment to work in.

Job Type: Full-time

Benefits:

  • Casual dress
  • Company events
  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Free parking
  • On-site parking
  • Private medical insurance

The hours to be covered are between 7am and 6pm - so either early start and early finish or slightly later start and finish. 37.5 hour week. 1 in 5 weekends from home - time off in lieu

  • We are only able to accept applications from candidates with previous experience for this role.

If you do not hear from us your application has been unsuccessful.