Specialist, UAE Development
About the company
First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.
Life at FAB Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization.
Our values At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globally that rewards your hard work and dedication.
Your tasks
Job summary / introduction The role holder is responsible for supporting the AVP, UAEN Development in the delivery of learning and development requirements for assigned portfolios. The role holder supports training design and delivery and manages the day-to-day administration of development initiatives and programs aligned to the Emiratization strategy for the allocated project and business portfolio.
Learning & development planning
- Supports and implements the learning & development programmes for allocated UAE Nationals across different business areas.
- Manages Emiratis' bespoke development programs and key projects to support the Emiratization strategy and UAE Nationals' growth.
- Ensures compliance with internal quality standards.
- Delivers on the training needs analysis.
- Oversees the design of all business-related trainings.
- Coordinates business meetings for the design and delivery of programmes.
Training delivery
- Trains staff on internal sessions for select topics, as required.
- Oversees the development of in-house course content for identified trainings to ensure effectiveness.
- Liaises with external trainers or training vendors at a local, regional, and global level to provide best-in-class training in line with international standards to all employees.
- Ensures cost-efficient procurement of learning services - learning facilities, learning content, and delivery.
- Supports the AVP, UAEN Development in delivering all Emiratization projects for the respective business.
Training program evaluation
- Tracks and reports progress on daily, weekly, and monthly deliverables.
- Attends progress meetings.
- Measures the ROI on learning and development and the effectiveness of training imparted, to understand high-impact interventions and guide the allocation of learning and development budgets.
Job context
- Obtains necessary approvals for the delivery, assessment, development, and evaluation of best-in-class customized training delivery models including computer-based training, presentations, textbooks, and instructor guides.
- Liaises with all respective stakeholders, trainees, trainers, subject matter experts, product managers, and vendors to understand training needs analysis and continuously develop and deliver course offerings.
- Sources and manages vendors (where applicable), from initial identification through the RFP process to day-to-day operational management of program design, delivery, and assessment.
- Functions within the framework and boundaries of group policies as well as overall organizational and governance frameworks.
Requirements
Requirements / qualifications
- Bachelor's degree in Business Administration (Human Resources) or any related discipline.
- 5+ years' experience in training, learning & development, preferably within the banking or financial services sector.
Preferred / beneficial Experience in training delivery and digital training implementation is preferable.
What we offer
FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.