Sale Operations & Customer Data Officer

1. Collect and maintain customer information, purchase orders, forecasts, drawings, specifications and related documents.
2. Compare current and previous purchase orders and idenfity changes in quantity, price, delivery date, part number, revision and commercial conditions.
3. Analyze order trend and promptly report significant changes ,risk or capacity impacts to the responsible sales person.
4. Prepare customer data xummaries, PO change reports, forecast comparisons and sales support reports.
5. Control customer external documents in accordance with ISO9001 and IATF16945 requirements.
6. Maintain the external document master list and ensure that only current revisions are distributed and used.
7. Receive, verify, manage and convert customer 2D/3D files into formats required by internal departments.
8. Check part numbers, model names, file names and revision levels before distribution.
9. Coordinate with concerning department.
10. Maintain confidentiality of customer commercial and technical information.

Qualifications: Bachelor’s Degree in Mechanical, Electrical, Industrial, Automotive Engineering, or a related field. Experience: Minimum of 2-5 years in sale coordination, customer data management or engineering. Knowledge in Plastic injection molding, automotive, tooling, PO forecast , 2D/3D CAD file handing is preferred. Strong analytical, comparison, coordination and follow-up skills. Proficient in MS excel including PivotTable and XLOOKUP. Able to read basic engineering drawings and document revisions. Good English for e-mails or communicate Japanese or Chinese is an advantage.