WMS System Operator

Daily routine operation of the WMS system, monitoring workflow in the distribution center, releasing tasks to the field team, and handling operational errors at the user level.

• Routine operation and workflow:
• Releasing picking waves and distribution tasks according to daily operational priority.
• Real-time monitoring of pickers, forklift operators, and receiving employees through system screens and terminals.

• Handling user-level errors:
• Assisting field employees in solving daily operational errors (location blocking, scanning errors on terminals, line-level discrepancies).
• Escalating complex technical errors, bugs, or interface errors to the System Manager.
• Identifying gaps in field control and escalating them for review.

• Training and field control:
• Ongoing mentoring and training of new and existing warehouse employees on the correct use of terminals and system work procedures.
• Ensuring work is performed according to WMS procedures in the warehouse area.

• Previous experience: 1-2 years of experience as a WMS Operator, Senior Picker, or in an operational control role in a computerized warehouse - Mandatory.
• Working with WMS: Proven experience in daily use of a leading WMS system - Mandatory.
• ERP knowledge: Basic experience working with ERP (Priority, SAP, etc.) - Advantage.

Technical Skills:

• Good command of Excel (filtering, sorting, basic formulas) - Mandatory.
• Basic-intermediate technical English (for reading interfaces and system error messages).

Personal Skills:

• Service-oriented approach and patience: Ability to instruct and assist field employees with patience and an approachable manner.
• Agility and quick response: Handling real-time events to prevent warehouse work stoppage.
• Order, precision, and attention to detail: Adherence to procedures and prevention of inventory diversion errors.
• Good communication and organized reporting: Ability to provide accurate reports to the System Manager regarding errors and bottlenecks.