Export Sales (Urgent) (Off on Sat-Sun - except the first Saturday of the month)

Your tasks

Main Duties and Responsibilities

1. International Sales and Marketing

1.1 Present the company's products and services to international customers 1.2 Search for and expand the new customer base, as well as maintain relationships with existing customers 1.3 Plan sales and implement activities to achieve the sales targets set by the company 1.4 Study international market information, competitors, customer demand trends, and business opportunities 1.5 Prepare sales plans and propose ways to increase sales and expand international markets 1.6 Follow up on customer needs and present products suitable for the target market

1. Customer Contact and Coordination

2.1 Communicate and provide product information to international customers via email, telephone, or other communication channels 2.2 Receive orders from customers; verify product details, quantity, price, and delivery schedule 2.3 Prepare Quotation and other sales-related documents 2.4 Negotiate prices, payment terms, and delivery terms within the approved scope of authority 2.5 Follow up on order progress and continuously provide information to customers 2.6 Receive customer complaints, coordinate with relevant departments, and follow up on problem resolution until completed 2.7 Create satisfaction and maintain good relationships with customers to increase opportunities for repeat orders

1. Order Management and Exportation

3.1 Receive and verify customer orders (Purchase Order: PO) for accuracy and completeness 3.2 Coordinate with Production Planning, Warehouse, and Shipping departments to plan product delivery 3.3 Monitor production status and product readiness to ensure compliance with the delivery schedule 3.4 Coordinate with freight forwarders, Shipping Agent, and relevant logistics service providers

1. Sales and Export Documentation

4.1 Prepare and verify documents related to sales and product exportation, such as: 1) Quotation 2) Sales Order: SO 3) Invoice 4) Packing List 5) Commercial Invoice 6) Bill of Lading: B/L or Air Waybill: AWB depending on the mode of transport 7) Certificate of Origin: C/O when necessary

Requirements

1. Gender: Male-Female
2. Age: 25-40 years old
3. Education: Bachelor's degree or higher in Marketing, International Trade, International Business Administration, English, or other related fields
4. Experience in international sales, export, or coordination with international customers will be given special consideration
5. Able to communicate well in English, including speaking, reading, and writing. Knowledge of Chinese will be given special consideration
6. Possess skills in negotiation, product presentation, customer follow-up, and building good customer relationships
7. Knowledge of export procedures, international trade documents, freight transportation, and Incoterms will be given special consideration
8. Communication and Coordination Skills: Able to effectively coordinate with international customers as well as internal departments such as Production, Purchasing, Warehouse, and Shipping
9. Good personality and interpersonal skills, service-minded, enthusiastic, and able to work well with others
10. Work Attitude: Patient, eager to learn, and able to work well under pressure
11. Detail-oriented, responsible for assigned tasks, able to follow up on work and complete tasks within the deadline