GSA / GSA Supervisor

• Check-in and Check-out for customers
• Manage stay information
• Communication, coordination, and handling phone calls - Responding to messages or customer inquiries through various channels and handling room reservations
• Providing care, problem-solving, and assistance; recommending tourist attractions or resolving immediate issues for guests throughout their stay
• Other front office services: such as coordinating with other departments like Housekeeping or the Engineering department when there are room issues
• Other assigned tasks

Qualifications: Vocational Certificate / High Vocational Certificate or Bachelor's Degree in a related field At least 1-3 years of experience in Front Office or GSA Age 28 to 35 years old Good English communication skills (proficiency in a third language will be given special consideration) Service-minded, possesses leadership qualities, and has good immediate problem-solving skills