QC Assistant Manager

1. Plan, control, and monitor quality control tasks to comply with company standards and customer requirements.
2. Control the quality inspection processes for raw materials, work-in-process, and finished goods.
3. Analyze quality problems, determine corrective and preventive actions, and continuously monitor performance results.
4. Responsible for managing customer complaints, analyzing causes, and preparing response reports for customers, such as 8D Report, CAPA, and Root Cause Analysis.
5. Contact, coordinate, and hold meetings with foreign customers in English regarding quality issues, requirements, and improvement guidelines.
6. Prepare information and participate in customer audits, as well as internal and external audits.
7. Verify and monitor operations to ensure compliance with quality management systems, such as ISO 9001 and other related standards.
8. Prepare, analyze, and report quality data, such as Defect Rate, Customer Complaint, Yield, Rejection, and quality problem trends.
9. Coordinate with Production, Engineering, R&D, and related departments to resolve and prevent quality problems.
10. Manage and develop the QC team, including delegating tasks, monitoring results, and evaluating performance.
11. Perform other duties as assigned by supervisors.

Qualifications: No gender limit, age approximately 30–45 years old. Bachelor's degree or higher in Engineering, Industrial Management, Science, or other related fields. At least 5 years of experience in QC/QA in an industrial factory, with at least 2 years of experience at a supervisory or assistant manager level. Knowledge of quality control systems, problem analysis, and quality tools such as 7 QC Tools, 8D, CAPA, FMEA, SPC, and Root Cause Analysis. Knowledge and experience regarding ISO 9001 systems and quality auditing. Good English communication skills, including speaking, reading, writing emails, meetings, and report preparation. Skills in problem-solving, data analysis, decision-making, and team management. Proficient in using Microsoft Office, especially Excel and PowerPoint.