Customer Experience Officer (Sales Coordination) (New graduates are welcome)

Sales Coordination Work:

1. Receive orders from customers and record them into the system
2. Coordinate with the production department, delivery department, and warehouse to ensure products are delivered on schedule
3. Prepare quotations, sales orders, and other documents related to sales work
4. Verify the accuracy of documents and track delivery status
5. Receive initial complaints or suggestions from customers and coordinate for resolution
6. Manage sales documents and maintain document storage according to the ISO system
7. Support the work of external Sales Executives and the management team
8. Prepare sales reports, order status reports, and various statistics as assigned
9. Work every other Saturday (half day)

Qualifications: Gender: Male/Female Age: Not exceeding 35 years Education: Bachelor's degree in Business Administration, Marketing, Management, or other related fields 1–3 years of work experience in sales coordination or sales administration Proficiency in using Microsoft Office programs (especially Excel and Word) Strong communication and coordination skills with both internal teams and external customers Ability to use basic English for communication Detail-oriented, careful, patient, responsible, and has good interpersonal skills