International Account Manager
Must-have:SAP
Machine translation — original language: Hebrew.Show original
- Daily and continuous relationship management with international customers and providing professional and service-oriented responses
- Building, nurturing, and maintaining long-term relationships with customers
- Understanding customer needs, their business and product requirements, and translating them into activities within the organization
- Conducting regular meetings and calls with customers, preparing materials, and following up on tasks and summaries
- Accompanying and leading new projects from the stage of receiving customer requirements until commercial launch
- Adaptation and development of products according to customer needs, company capabilities, and market requirements
- Continuous work with several departments: R&D, Technology, Quality, Procurement, Planning, Production, Marketing, and Logistics
- Identifying opportunities to increase activity and expand the product basket with existing customers
- Handling exceptions such as delays, shortages, quantity changes, and changes in requirements
- Concentrating on handling customer complaints against the Quality department and relevant parties
- Very high level of English—speaking, reading, and writing—Mandatory
- Experience in account management, sales, business customer service, or project management in an international environment—Mandatory
- Experience working in a manufacturing company and in a B2B environment—Mandatory
- Proficiency in SAP—Mandatory
- Bachelor's degree in Business Administration, Economics, Marketing, Industrial Engineering, or a relevant field—Advantage
- Responsibility, order, and ability to work independently
- Working in morning shifts only 08:00-17:00