Quality Manager

Your tasks

1. Plan, define quality policies, goals, and strategies of the organization to align with company policy, IATF 16949 requirements, customer requirements, and relevant standards.
2. Manage and control the Quality Management System (QMS) for effectiveness, including maintaining and developing the system to comply with IATF 16949 and ISO 9001 requirements.
3. Manage the quality team, plan manpower, assign tasks, monitor performance, evaluate competencies, and develop employee capabilities in alignment with department goals.
4. Oversee quality control throughout the production process, from Incoming Inspection, In-process Inspection to Final Inspection, including the control of non-conforming products.
5. Supervise the analysis of quality problems from production processes, raw materials, and customer complaints, and approve or direct Corrective Action guidelines to prevent recurrence.
6. Manage customer complaints and coordinate with relevant departments to prepare 8D reports, including monitoring the effectiveness of corrective measures in accordance with requirements and timelines specified by customers.
7. Oversee the preparation, review, and improvement of quality documents such as Control Plan, PFMEA, Work Instruction, and inspection standards to align with production processes and customer requirements.
8. Plan and oversee internal quality system audits, customer audits, and external audits, including following up on the completion of non-conformity corrections within the deadline.
9. Define and monitor quality Key Performance Indicators (Quality KPI) such as Customer PPM, Internal PPM, Scrap Rate, Customer Complaint, and Audit Findings, and prepare reports to present results to management.
10. Analyze quality data and manage continuous improvement plans to reduce waste, reduce quality costs, and increase production process efficiency.
11. Coordinate with Production, Engineering, Purchasing, and relevant departments to elevate product quality, control risks, and ensure confidence in delivering products that meet requirements.
12. Perform other duties as assigned by supervisors.

Requirements

1. Bachelor's degree or higher in Engineering or a related field.
2. Experience in Quality within the automotive industry.
3. Experience in team management and responsibility for departmental performance.
4. Knowledge of IATF 16949, Core Tools (APQP, PPAP, FMEA, SPC, MSA), and Problem Solving.
5. Experience in managing Customer Complaint, 8D, and Customer Audit.
6. Ability to communicate in English and Chinese if required by the company, or either one.

Other

Working days: Off every other Saturday