Warranty and Product Quality Control Group Specialist
Machine translation — original language: Russian.Show original
Your tasks
Management of warranty documentation: processing, registration, and monitoring the flow of claim documents. Working with customers: receiving, registering, and performing primary processing of incoming claims, maintaining prompt feedback. Organization of repairs: coordination and monitoring of warranty repair work execution. Working in IT systems: monitoring the technical condition of machines in electronic databases, close interaction in English with manufacturing plants.
Requirements
Education:
- higher or secondary specialized (technical, legal, or linguistic)
Work experience:
- from 1 year in a similar position (service department, warranty, procurement, or technical support)
Language skills:
- English at B1 C2 level (ability to conduct business correspondence freely with foreign partners)
- Knowledge of technical terminology is welcome
Technical knowledge:
- understanding the design and basic operating principles of mechanisms, units, assemblies, and hydraulic systems
PC and Software:
- proficient user of MS Office, 1C (Enterprise/Warehouse)
- Experience working with graphic editors and PDF programs (Adobe Acrobat, Foxit Reader, CorelDraw, or Photoshop)
Higher education — Bachelor's degree; Experience: 1 year