FB Captain / FB Supervisor

1. Control and supervise the operations of staff in the service area
2. Inspect the readiness of the restaurant/banquet room before service begins
3. Briefing and assigning tasks to the team
4. Maintain service standards in accordance with hotel standards
5. Handle and resolve customer problems or complaints
6. Coordinate with Kitchen, Steward, and related departments
7. Verify the accuracy of food and beverages before serving
8. Training and coaching new employees
9. Control the opening–closing of service areas and inspect equipment
10. In the case of Banquet, must be able to control the team for meetings, weddings, and large-scale parties

Qualifications: Male, aged 25 years and above High School / Vocational Diploma / Bachelor's Degree in Hotel Management, Food and Beverage, or related fields At least 2–3 years of F&B experience Prior experience as a Captain / Supervisor will be specially considered Possess leadership skills and the ability to control a team Have a Service Mind and good problem-solving skills Able to communicate in English with customers Able to work in shifts and work on weekends/public holidays