Front Office Administrator

Company Vacancy: LLC "PRINTSIP VKUSA"

Vacancy: Front Office Administrator at TENET Hotel (Yekaterinburg)

TENET Hotel invites a Front Office Administrator to join our team — if you love communicating with people, know how to remain calm in any situation, and want to develop in hospitality, this role is for you. We value customer orientation and professionalism — and are ready to support your growth in the hotel industry.

Workplace: Yekaterinburg, st. Khokhryakova, 1A (near Ploshchad 1905 Goda). Format — on-site work at the employer's location.

What we offer

• Stability and transparency: official employment under the Labor Code of the Russian Federation, fixed salary plus bonuses.
• Decent income: from 48,000 ₽ per month net, payments twice a month.
• Convenient schedule: 2/2, day and night shifts (shift duration — 11 hours).
• Support and development: corporate training to ensure you feel confident in your work and grow faster in the profession.
• Comfort during shifts: meals.

Your tasks

You will be the face of the hotel — it is through you that a guest's acquaintance with TENET begins. Your responsibilities will include:

• Warm welcome of guests: check-in, consulting on hotel services, receiving and processing booking requests, handling incoming calls.
• Ensuring impeccable service: prompt reaction to guest requests, prevention and delicate resolution of possible conflict situations, providing concierge services (organizing leisure, transport, etc.).
• Accurate and neat processing of payments: generating invoices for accommodation and additional services, working with cash and non-cash payments, bank terminals, processing cash and reporting documents.

Who we are looking for

We will be happy to consider your candidacy if you:

• Have secondary vocational or higher education, preferably in the field of tourism or hotel management.
• Possess knowledge of business etiquette and articulate speech, know how to conduct telephone negotiations and business correspondence.
• Are ready to work in multitasking mode and maintain a friendly tone even in tense moments.
• Possess English at an A2 (elementary) level — this is sufficient to assist a guest in basic situations.
• Are confident users of a PC.
• Want to develop in the hotel industry and work in a team.
• Experience in the service sector will be an advantage, but is not mandatory.

Join the TENET team: here, attention to detail, a warm attitude towards guests, and a readiness to learn are valued. Apply — let's discuss how you can be useful to the hotel and how we can help you realize your potential!

Requirements

• General education;
• Experience: 4 years