Technical Manager - Haifa
Machine translation — original language: Hebrew.Show original
Job Purpose:
To create professional excellence on the work surface in the service center and customer satisfaction through knowledge management, mentoring, training, and providing professional, efficient, high-quality, and fast responses.
What will your day look like?
(Matrix) management of the diagnostic team in the diagnostics department at the service center:
- Responsibility for prioritizing diagnostic work
- Performing work according to manufacturer standards
- Responsibility for specialized tools (functionality and maintenance)
Responsibility for the professional level in the service center:
- Training employees and trainees and responsibility for their certification process
- Responsible for the continuous improvement of the professional level of testers and mechanics
- Providing solutions for complex technical faults
Interface management:
- Managing the relationship with the importer's technical department
- Centralizing documentation for manufacturer claims
Who is the position suitable for?
- Previous experience as a technical expert at the applied level / field fault diagnosis
- Relevant academic training (Engineer / Mechanical / Automotive Engineering Technician)
- High-level technical English
- Certification for workshop management
- Certification for working with high voltage
- 5 working days + alternating Fridays