Corporate Credit & Collections Specialist

Our company operates in the business of developing and implementing software systems for corporate clients. We are looking for an individual with communication, negotiation, and relationship management skills to manage the company's accounts receivable portfolio. You will act as a bridge between the Accounting department, Sales department, and customers to ensure smooth payment processes, customer satisfaction, and stable company cash flow.

Qualifications:

• Bachelor's degree in any field (Accounting/Finance is not required)
• At least 1-3 years of experience in debt collection, Customer Success, or Sales
• Communication and persuasion skills — able to explain reasons to customers professionally so they understand and agree to make payments
• Negotiation skills — able to find a balance between company interests and customer satisfaction
• Proactive problem-solving skills — able to propose flexible solutions to ensure customers pay debts on schedule
• High attention to detail; able to manage large volumes of debtor information simultaneously
• High patience and good emotional control, even in high-pressure situations or when facing disputes
• Proficient in using Excel/Google Sheets and basic CRM or ERP systems
• Positive attitude; viewing customers as partners rather than opponents
• Experience in Software / SaaS / IT Solutions business
• Basic understanding of Accounts Receivable and fundamental financial statements
• English language skills at a business communication level (for international customers)
• Experience using accounting/ERP systems such as SAP, Odoo, Xero or CRM systems such as HubSpot, Salesforce