Director of Reservations and Events

organize and manage the sales of conference halls and other event venues, ensure the achievement of revenue plans and revenue growth; supervise subordinates, evaluate their effectiveness, ensure compliance with service standards and internal regulations; ensure financial control, monitor budget execution, timely payments under contracts, and closing of accounts; develop event sales strategies and improve processes, implement progressive technologies, optimize department operations; interact with internal hotel departments, clients, and partners. Conduct presentations and introductory tours, present menus and event organization options; work with feedback: analyze reviews, consider complaints, prevent and resolve conflict situations; organize employee training and adaptation, communicate official information to them, monitor compliance with labor discipline and safety standards.

Requirements

experience in event organization within a hotel is mandatory; experience with Opera software will be an advantage; desire to learn and develop; readiness to work for results; excellent communication skills; English at a conversational level.

Higher education — Bachelor's degree; Experience: 3 years