Front Office Manager

Your tasks

management, organization, and control of department employees' work (Front Office, Concierge, Bellmen, Guest Relations Department); communication with guests, resolution of conflict and complex situations; control over the organization of guest registration and check-in; control over timely migration registration of guests; ensuring a high level of guest service, informing them on all matters; control over compliance with cash discipline; conducting audits, preparing reports; conducting business correspondence.

Requirements

fluency in English; advanced knowledge of Opera; excellent organizational skills, developed leadership qualities; at least 2 years of experience working in a hotel in a similar position or with similar responsibilities; at least 1 year of experience in team management; responsibility, attention to detail; ability to work in a team; friendliness, high level of empathy.

Higher education — Bachelor's degree; Experience: 3 years