Guest Relations Specialist
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Machine translation — original language: Russian.Show original
communication with guests; resolving guest issues; resolving conflict situations with guests; conducting business correspondence; working with and processing reviews.
Requirements
proficiency in English at an upper-intermediate level; hotel work experience/practice is welcome; knowledge of office programs, business correspondence rules; friendliness, responsibility, attention to detail; customer orientation, communication skills, ability to work in a team; stress resistance, positive attitude.
No requirements are specified; Experience: 1 year