Customer Service English Skill Call/Chat (Insurance Customer Support - No Sales) 25K+++
Machine translation — original language: Thai.Show original
- Provide service to customers contacting through Voice and Non-Voice channels
- Contact customers back for follow-up cases
- Handle complaints in cases where customers wish to complain
- Use outlook to coordinate with back-office departments
- Work 5 days with 2 days off per week on a rotating basis (days off do not fall on Saturday, Sunday, or public holidays; days can be exchanged, schedule provided in advance)
- Shifts are divided into 8:30-17:30 / 11:00-20:00
Benefits
- Benefits as per labor law
- Social Security and Workmen's Compensation Fund
- Medical expenses
- Various leaves such as personal leave, sick leave
- 6 days of annual leave per year (after completing 1 year of work)
- Training provided before actual work
- Motorcycle parking available
Qualifications: No gender restriction (males must have completed military service) Age 25-40 years old Bachelor's degree Never worked as a Telesale Never worked as an insurance agent before Have at least 6 months of experience in Call center or service work involving telephone use Have basic knowledge of insurance or if having experience in various insurance fields, will be specially considered Able to use a computer and basic Microsoft Word, Excel programs well
Contact person
Listed by the employer in the job posting — for questions and your application.