Account Manager

1. Performs analysis of the potential client audience, identifies client needs, their level and orientation; 2. Develops client search methodologies, plans work with clients, creates client outreach schemes; 3. Directly performs client search using all available methods (by placing advertisements, participating in exhibitions, fairs, presentations, sending proposals via electronic mail, facsimile messages, etc.); 4. Forecasts the business reliability of potential clients, their financial and material solvency; 5. Organizes and conducts preliminary negotiations with clients interested in proposals (those who have accepted an offer, etc.), clarifies the needs of each specific client, and prepares a proposal addressed to a specific client; 6. Meets with clients, convinces clients of the profitability of the proposal, offers draft contracts for discussion and approval, participates in the work of resolving disagreements, concludes contracts on behalf of the organization; 7. Suggests to clients ways to resolve issues not agreed upon during negotiations and issues that arise after performing legally significant actions; 8. Maintains constant contact with existing clients, organizes work with them according to established business schemes; 9. Develops relationship schemes with the most profitable and promising clients (offering special contract terms, discount systems and individual service, accelerated timelines and special conditions for fulfilling contractual obligations, etc.); 10. Develops and provides clients with recommendations and consultations on the most effective use of established business connections; ensures client attendance at exhibitions, fairs, and presentations of new products (goods, services); 11. Ensures compliance with client interests during the fulfillment of contract terms by the organization's departments; 12. Establishes feedback with clients (studies their requirements for products (goods, services), identifies reasons for client dissatisfaction with joint work, analyzes client claims, and takes all measures to resolve them and maintain business connections); 13. Forms a client database (client base), making timely changes to it; 14. Studies and analyzes competitors' policies in their relationships with clients.

Requirements

• Higher education (Economics, management, international relations);
• Proficiency in English and Chinese (Advanced level for English, HSK 5 or 6 level for Chinese). Confident command of business and contract vocabulary, ability to conduct negotiations, draft and verify documents;
• Deep understanding of the company's products or services, their advantages and differences from competitors;
• Communication skills: proficient oral and written speech, ability to listen, ask the right questions, and identify client needs;
• Experience in sales in the international market or with foreign partners, client acquisition, client retention, identifying additional client needs;
• Client database management;
• Knowledge of office programs, confident use of PC. Personal qualities:
• Communicativeness, stress resistance, result-oriented;
• Responsibility, organization, ability to work in a team;
• Initiative, ability to learn and develop;
• Ability to plan and prioritize, high self-organization.

Higher education — Bachelor's degree; Experience: 2 years

Conditions

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