IT Project Coordinator (infrastructure)

• Manage the help desk ticketing system and ensure tickets are handled timely by IT engineers
• Ensure all incoming customer requests are addressed promptly and diligently,

with no requests overlooked or neglected

• When necessary, coordinate and support new IT projects,

ensuring they stay on track and within scope and act as a liaison between stakeholders to ensure smooth communication and task execution

• Handle the team’s administrative tasks as needed upon request

Qualifications: 1-3 years of experience in IT, system engineering, or a related field Hands-on experience with help desk or ticketing systems is highly preferred PMO experience will be prioritized