Supervisor - Customer Service
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Machine translation — original language: Thai.Show original
- Organize and plan information for customers using the services within the shopping center
- Oversee and welcome customers using the services within the shopping center
- Coordinate various matters to facilitate customers using the services
- Receive complaints and feedback regarding services within the shopping center
- Prepare and plan the disbursement of guide compensation
- Summarize monthly and annual reports
Qualifications: Bachelor's degree or higher in Business Administration, Economics, Hotel, Accounting-Finance, Engineering, or other related fields At least 3 years of experience in customer service; experience in shopping centers or hotels is preferred Good personality, cheerful, able to solve immediate problems, and able to handle pressure well Good English communication skills Proficient in basic computer programs such as MS. Office, Social media, Canva Able to work 6 days a week according to shopping center opening-closing hours and able to work in shifts