Merlog Krayot Ata is looking for a Customer Manager - Position 346

Your tasks

The role includes responsibility for daily operations with the customer at the logistics center, including receiving orders, handling and tracking them, daily conduct with the customer via email and telephone, assigning orders and tasks to pickers, and monitoring picking progress and adherence to schedules. In parallel, the role includes ongoing field control over the pickers' work, providing responses to operational needs, and coordination between warehouse activity and customer requirements. The role combines office work via computer and customers alongside a presence in the field and monitoring the pickers' work. Organizational reporting: Warehouse Manager. This is an operational role with personal responsibility and monitoring of pickers' activity, and not a senior management role. Scope of position: Full-time, Sunday–Thursday, between the hours 07:00-16:00, with additional overtime as needed and according to the law.

Requirements

Several years of experience in warehouse / logistics work / Senior Warehouse Worker – Mandatory. Experience working with computerized systems; familiarity with a WMS system – Advantage. Experience in task operation and control of work processes – Advantage. Ability to work with customers, conduct via email, and provide telephone responses. Order, organization, personal responsibility, and the ability to track multiple tasks simultaneously. Proactivity, initiative, independence, and the ability to motivate employees in the field. Knowledge of Office applications, with an emphasis on Excel. Good level of English. Willingness for work that combines office and field and moderate physical effort. Driving license and independent arrival – Mandatory (there is no direct public transportation to the workplace)