Campaign Operation Support - Chinese Speaking (3-month contract)

Execute and own assigned Chinese locale campaigns across Makro Pro Web & App from planning through go-live.

Pre-Campaign Preparation

• Read and comprehend campaign briefs, grasping requirements without rework.
• Write, localize, and refine campaign copy in Chinese, and in Thai or English as needed.
• Spot-check artwork (AW) for correctness before build; structure clear flexi-page wireframes / layouts.
• Follow up on missing inputs; confirm SKUs and assets are complete and aligned.

Campaign Execution & Set-Up

• Localize and set up campaigns across Web & App using all platform tools, with fluency in every module and its correct set-up method (banners, landing pages, flexi-pages, product mapping, scheduling).
• Configure content, promotion rules and SKU set-up correctly the first time, following SOPs.
• Hold pace and quality during peak campaign volume.

Post-QC Check

• Catch mistakes before and after go-live with rigorous quality control.
• Verify parity and correctness across both Web & App.
• Tackle issues and fix or escalate quickly; spot ways to improve the customer journey.

Cross-functional Collaboration & Communication

• Align early with Commercial, Campaign, 3P, Partnership, OI, Trade Marketing, Communication and Tech teams; give clear, timely updates and flag blockers early.

Project Management & Initiative

• Own assigned work end-to-end and follow through without reminders.
• Propose process or automation improvements.

Qualifications:

• Excellent communication skills in Chinese and English (minimum HSK 5).
• Bachelor's degree in Chinese, Marketing, Business Administration, Communication, or other related fields.
• 1-3 years of experience in Campaign Operations, E-commerce, or other related fields.
• Proficient in Microsoft Office and able to quickly learn CMS systems as well as campaign configuration tools on websites and applications.
• High sense of responsibility, able to follow up on tasks until completion, detail-oriented, and always ready to learn.
• Able to work overtime or work on holidays during major campaign periods.