QC Supervisor - Urgent Recruitment!

Position Objective

Control and supervise QC operations in all production areas across both shifts to ensure compliance with quality standards, food safety, customer requirements, and company systems, while managing QC manpower to be sufficient and efficient.

Duties and Responsibilities

1. Control and monitor the performance of QC across both shifts and all responsible work points.
2. Plan and allocate QC manpower appropriately according to workload and production plans.
3. Provide replacement staff when QC personnel are absent, on leave, or attending training to ensure no critical control points are left without QC.
4. Control in-process quality inspections and ensure compliance with Product Specification and defined standards.
5. Maintain and uphold Food Safety and Quality Systems such as GMP, HACCP, BRCGS, Allergen Control, and Organic Requirements.
6. Verify the accuracy and completeness of QC documents and records to ensure traceability.
7. Monitor and resolve quality and Food Safety issues occurring in the production line, and report significant issues to the QC Manager.
8. Support investigations of Customer Complaint and Non-Conformity, and perform Root Cause Analysis and CAPA.
9. Train, coach, and develop the knowledge and abilities of QC staff.
10. Coordinate with Production, Warehouse, Maintenance, R&D, and related departments to resolve quality issues.
11. Able to perform on-site duties and substitute for QC Line when there is a manpower shortage or for necessary reasons.
12. Monitor OT work and manpower distribution to ensure efficiency without affecting quality control.
13. Support the preparation for and hosting of Audits from customers, certification bodies, and government agencies.
14. Continuously improve and develop QC working methods for efficiency.
15. Perform other duties as assigned by the QC Manager.

Qualifications: Bachelor's degree in Food Science, Food Technology, Microbiology, or a related field. Experience in QC/QA in food factories and experience in team management. Knowledge of GMP, HACCP, BRCGS, Food Safety, and Organic standards. Ability to control QC operations across multiple lines and multiple shifts. Skills in Leadership, Problem Solving, and Decision Making. Good communication and coordination skills with various departments. Ability to work under pressure and manage multiple tasks simultaneously. Able to work in a shift-based production environment. Able to use English for communication and documentation.