Receptionist (New Graduates Welcome)
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Machine translation — original language: Thai.Show original
Responsibilities
- Welcome, care for, and facilitate customers throughout their service experience to create maximum impression and satisfaction.
- Collect documents, inquire for information, and register customers to create profiles and databases.
- Collect information and verify the accuracy of customer documents to forward to relevant departments.
- Perform customer service operations according to defined processes, such as registration, photography, changing clothes, payment, and sending customers back, to ensure compliance with the organization's service standards.
- Explain, provide information, and answer various questions politely to create customer satisfaction.
- Contact and coordinate with customers to provide appointment information and follow up on service usage.
- Contact and coordinate with various departments to prepare readiness for customer service.
- Prepare reports and documents related to customer service usage, including daily service summary reports, to report to supervisors.
Qualifications: Gender: Female, LGBTQ+ Age: 22 - 35 Work 6 days / week (working days and times according to the shift schedule). Able to work in shifts. Have 1 year or more of experience in Call Center or Customer Service. Able to communicate in English; if you have a TOEIC score of 550 or above (additional language allowance of 3,000). If able to start work immediately, special consideration will be given. Able to work in shifts.