Office Manager

About the company

The Bank's head office is looking for an Office Manager to provide a premium level of client service at the entrance. In this position, you will be responsible for coordinating the front-office operations, greeting key partners, and providing administrative support to employees, including handling correspondence and travel support. An important part of your tasks will be assisting in the organization and servicing of VIP events, conducting business correspondence, as well as preparing and translating documents in English.

Your tasks

• Guest greeting and client service: greeting, registration, and consulting visitors according to scripts; creating a comfortable environment (tea/coffee/water).
• Communication management: receiving and distributing calls, monitoring compliance with access control.
• Administrative support: processing requests for meeting room bookings, parking spaces, and issuing passes; ordering taxis and providing travel support for employees (business trips).
• Office life support: maintaining order at the reception and in waiting areas; coordinating cleaning staff, coffee ladies, technicians, and security; preparing meeting rooms.
• VIP events: assisting in the organization of top-level meetings and ordering catering.
• Document work and translations: preparing and printing documents/presentations; assisting in the translation of working documents and presentations from English to Russian and from Russian to English.
• Document management: receiving, sending, and distributing incoming and outgoing correspondence.

Requirements

• Completed higher education.
• At least 1 year of experience in reception, secretariat, or client service.
• Fluent English (spoken and written) for communicating with foreign guests and performing translations.
• Excellent PC skills (MS Office, PowerPoint) and office equipment proficiency.
• Knowledge of business etiquette, excellent communication skills, and attention to detail.
• Presentable appearance, adherence to the corporate dress code.

What we offer

• VHI with dental coverage and the possibility of enrolling close relatives;
• Life insurance program, accident, and critical illness insurance;
• Additional vacation days;
• Salary top-up during sick leave;
• Employee Assistance Program (free consultations for emotional and psychological support, consultations with a lawyer and a financial expert);
• Training and development programs for employees;
• Special offers from partner companies (sports, travel, cultural events).

Other

Requirements Not specified; Experience: 0 years