Product Operations Coordinator

Τσιρώνης Α.Ε. | Svoora – Thermi, Thessaloniki

Τσιρώνης Α.Ε. - Svoora, an import and distribution company of toys and gift items, with its own international brand Svoora, is seeking a partner for the management of product information, the organization of technical documentation, and the support of production and import processes.

The position combines data management, organizational support, and communication with partners in Greece and abroad.

Main responsibilities:

• Product information management
• Communication with suppliers and partners for the collection, verification, entry, and management of product information in the ERP and the company's digital systems. (technical characteristics, dimensions, weights, barcodes, HS codes, descriptions, supporting material, etc.).
• Purchasing and import support
• Preparation and administrative monitoring of a portion of orders.
• Supervision, collection, and management of commercial and transport import documents.
• Full coordination of sample shipments and receipts via international courier, with tracking of shipments and related charges.
• Compliance and quality control documentation
• Administrative coordination of quality control and compliance processes for products and packaging, in collaboration with external technical consultants, testing laboratories, and suppliers, including PPWR requirements.
• Organization and monitoring of product files, Test Reports, Inspection Reports, Declarations of Conformity, and other documents.
• Support for international periodic exhibitions
• Entry of new commercial contacts into the CRM/ERP
• Initial communication with potential partners after exhibitions and sending of informative material
• Participation in exhibition preparation and potential participation in the exhibition team

Required Qualifications:

• Very good knowledge of English, written and spoken
• Very good use of Excel and MS Office
• Experience or familiarity with ERP systems
• Ability to organize information, documents, and multiple pending tasks
• Attention to detail, consistency, and autonomy
• Good communication with internal departments and external partners

Will be particularly valued:

• Experience in an import, production, or product trading company
• Involvement with product technical characteristics, purchasing, logistics, or quality documentation
• Knowledge of SoftOne
• Familiarity with product compliance documentation and quality control processes

Benefits:

• Participation in an organized company with international commercial activity
• Pleasant working environment characterized by support
• Training in product management and compliance processes
• Collaboration with different departments and international partners
• Continuous learning in multiple fields

Our company supports equal opportunity and diversity. All applications are evaluated without discrimination based on gender, age, nationality, disability, or any other characteristic.