HR Manager

We are looking for an experienced and dynamic HR Manager with a strong background in the Retail sector and proven experience working with companies operating in GCC countries.

The ideal candidate should have solid knowledge of HR operations, recruitment strategies, workforce planning, and GCC labor laws, with hands-on experience in managing recruitment processes and overseas hiring for Gulf countries.

The candidate will be responsible for developing and implementing HR strategies, ensuring compliance with labor regulations, managing the full employee lifecycle, and supporting business growth through effective people management.

Key Responsibilities

1. HR Strategy & Management

• Develop and implement HR strategies aligned with the company's business objectives.
• Establish and improve HR policies, procedures, and organizational structures.
• Manage the overall HR function, ensuring operational efficiency.
• Provide HR guidance and strategic support to senior management.
• Develop workforce planning and manpower budgeting.

2. Retail HR Operations

• Manage HR operations across multiple retail branches and locations.
• Handle workforce planning for retail stores, including sales staff, supervisors, branch managers, and operational teams.
• Manage high-volume recruitment for retail positions.
• Develop employee attendance, shift scheduling, and overtime management systems.
• Monitor employee turnover, retention, and workforce productivity.
• Support retail management in resolving employee relations and operational HR issues.

3. GCC Recruitment & Overseas Employment

• Manage end-to-end recruitment processes for positions in GCC countries.
• Develop recruitment channels and networks to attract qualified candidates for Gulf-based opportunities.
• Coordinate with Gulf-based companies, recruitment agencies, and relevant authorities.
• Manage overseas recruitment procedures, including interviews, job offers, employment contracts, and required documentation.
• Ensure candidates meet the requirements of employers and applicable regulations in destination countries.
• Maintain strong relationships with recruitment partners and Gulf-based business entities.

4. GCC Labor Laws & Compliance

• Maintain practical knowledge of labor laws and employment regulations across GCC countries, particularly:
• United Arab Emirates (UAE).
• Qatar.
• Oman.
• Bahrain.
• Ensure employment practices comply with applicable labor laws and regulations.
• Understand employment contracts, probation periods, working hours, overtime, annual leave, end-of-service benefits, and termination procedures.
• Understand the regulatory requirements related to work permits, residency, visas, and employee mobility.
• Monitor changes in GCC labor legislation and communicate their impact to management.
• Ensure proper documentation and compliance throughout the recruitment and employment lifecycle.

5. Compensation & Benefits

• Develop salary structures and compensation policies.
• Manage payroll processes and ensure accuracy and compliance.
• Conduct salary benchmarking and market analysis.
• Develop incentive schemes and performance-based reward systems.
• Manage employee benefits and annual compensation reviews.

6. Performance Management & Employee Development

• Develop and implement performance appraisal systems and KPIs.
• Identify training and development needs.
• Establish succession planning and career development programs.
• Improve employee engagement, motivation, and retention.

7. Employee Relations & Legal Affairs

• Handle employee complaints, investigations, and disciplinary actions.
• Ensure compliance with local labor laws and internal company policies.
• Manage employee relations and workplace conflict resolution.
• Coordinate with legal advisors on employment-related matters.

Job Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum 8–10 years of experience in Human Resources, including at least 3 years in a managerial position.
• Proven experience in the Retail sector is a must.
• Previous experience working with companies operating in GCC countries is highly preferred.
• Hands-on experience in overseas recruitment and Gulf employment procedures.
• Strong knowledge of GCC labor laws, especially Saudi Arabia and UAE labor regulations.
• Experience managing HR operations for multiple branches or geographically distributed workforces.
• Strong knowledge of payroll, compensation and benefits, performance management, and workforce planning.
• Excellent communication, leadership, negotiation, and problem-solving skills.
• Excellent command of English, written and spoken.
• Strong knowledge of Microsoft Office and HRMS/ERP systems.

Required Competencies

• Strategic HR Leadership.
• Retail Workforce Management.
• GCC Recruitment & Employment Procedures.
• Labor Law Compliance.
• Organizational Development.
• Decision Making & Problem Solving.
• Negotiation & Communication Skills.
• Leadership & Team Management.