AI Support

Requirements

AI and Technical Skills

• Proficient in using AI tools such as ChatGPT, Claude, Gemini, Copilot
• Skilled in prompt engineering and able to explain why results are good or bad
• Understand AI limitations, such as hallucinations and data privacy risks
• Basic knowledge of Python or scripting and automation tools such as Zapier, Make, n8n (is an advantage)

AI Agent Skills

• Capable of performing multi-step tasks such as searching for information, summarizing documents, creating reports, and managing files, while verifying results every time
• Experienced with Agent tools such as Claude, ChatGPT Agent, Microsoft Copilot Studio, Gemini
• Able to break down tasks into steps, define goals, and set boundaries of what can and cannot be done
• Able to connect Agents with company systems such as Email, Google Drive, Calendar, Slack, CRM
• Design automated workflows using Agents to reduce repetitive tasks for the team
• Able to troubleshoot when Agents malfunction

API Skills

• Able to design and develop REST APIs, such as Python (FastAPI/Flask) or Node.js
• Able to connect AI provider APIs (Claude, OpenAI, Gemini) to company systems
• Able to correctly manage API keys, authentication, and data security

1. Teaching and Transferring Skills

• Able to conduct AI Agent training for employees both in groups and one-on-one, from beginner to advanced levels
• Create manuals, tutorial videos, or workshops that people without an IT background can understand

1. Bachelor's degree in Computer Science, IT, Engineering, or a related field (or equivalent experience)
2. 1–2+ years of experience in IT Support, Helpdesk, or Customer Support
3. Able to read and write English

What we offer

Benefits

• 13 traditional holidays per year
• Social Security

- Annual salary adjustment

• Housing and travel allowance
• Annual health check-up
• Annual bonus
• Others as per company regulations