Guest Relations Manager for Herods Tel Aviv Hotel

Fattal Hotels Group is recruiting a Guest Relations Manager for Herods Tel Aviv Hotel

An opportunity to join a central and significant role and lead the hospitality experience of the hotel's guests, while creating an exceptional service experience for guests from Israel and around the world!

What is the role?

• Providing professional, polite, and fast responses to hotel guests
• Handling digital and front-facing guest inquiries
• Responsibility for the guest experience and satisfaction throughout the entire stay
• Working in a computerized environment and at a dynamic pace
• Collaboration with various hotel departments to provide optimal service

Job conditions and benefits:

• Worthwhile vacations at discounted prices, holiday gifts, and more
• Excellent social conditions
• A professional and supportive work environment and a real opportunity to build a long-term career

What are we looking for?

• Hotel experience – Mandatory
• Previous experience in service roles – Mandatory
• High level of English – Mandatory
• Proficiency in working with computer systems – Mandatory
• High service orientation, representativeness, and the ability to work with the public

This is the time to join the leading hotel chain in Israel and grow together with us!