Sales Coordinator

The main responsibility of the Customer Service Officer is to respond to customer needs through various channels in a timely manner. Resolve customer issues, maintain customer relationships, and coordinate internal resources to enhance service quality. Additionally, you must record and analyze customer feedback, drive service improvements, and achieve performance goals to ensure customer satisfaction and promote the company's image, including organizing and coordinating the delivery of customer orders to meet customer requirements.

Qualifications: Male/Female, aged between 23-40 years, Bachelor's degree holder. Good Listening, Speaking, Reading, and Writing skills in English. Good communication skills, empathy, attention to detail, and high responsibility. Teamwork attitude and ability to work under pressure. Proficient in using office programs such as Word, Excel. At least 2 years of experience in sales coordination related to export or OEM.