Hotel Receptionist

Front office details

1. Internship and work location: THE QUEEN PALACE, Soi Tiwanon 40

1. Shift work: There are 3 shifts and must rotate with colleagues. Must be able to work night shifts or work according to assigned schedules. Approximate working hours (subject to change later):

Morning (7.00-16.00) Afternoon (15.00-24.00) Night shift (23.00-8.00)

1. Internship period: 3-4 months. After passing probation, the total salary including other allowances is approximately 16040 -17000++.

1. Welcoming and providing service to customers making room reservations, answering questions via telephone and internet media, and accounting summary tasks (for daily guests and monthly guests).

1. Days off: 4 days/month (During the internship, if you take a day off, you will not be paid for that day. However, after passing the internship, there will be 4 days off per month, but you cannot take days off on Friday, Saturday, or Sunday).

1. Public holidays: Cannot take time off, but can accumulate them to receive payment at the end of the year at 500 baht per day. There are 13 public holidays per year.

1. Must have at least 2 doses of COVID-19 vaccination.

1. Characteristics of candidates the company is looking for:

• Kind-hearted, flexible, and able to cover or swap shifts with colleagues.
• Always smiling and cheerful, kind, enjoys serving customers, and assists customers as appropriate.
• Enjoys arithmetic and price calculation, enjoys room sales, and can persuade customers.
• Ability to work with excel, word, sending emails, and photo editing will be specially considered.
• Not a rigid person, accepts mistakes, and is ready to improve when supervisors provide feedback.

Qualifications: Age 24 years and above Education: M.6, Vocational Certificate, or higher Able to communicate in English (can converse and respond to customers somewhat; if not fluent, you can train later) Must be able to work in shifts Can use word, excel, basic photo editing, line, facebook Calm, able to solve immediate problems well, enjoys customer service, has good interpersonal skills, and likes helping others