Guest Relation Officer

1. Oversee service standards to create impressive experiences for residents and project visitors
2. Provide impressive service to the project team, such as receptionists, management staff, security guards, and cleaning staff
3. Supervise and maintain the orderliness of all reception areas and lobby halls
4. Hand over transfer boxes and provide residential orientation
5. Provide basic building information to visitors and coordinate with relevant departments to resolve service issues or various complaints
6. Provide other services as assigned by the Building Manager, such as public relations and news communication
7. Perform other duties as assigned

Qualifications: Age: 22 years old and above Education: Bachelor's Degree in Business Administration (Marketing) / Real Estate Management or related fields Work experience in service industry Experience in the hotel industry or building management will be specially considered Other necessary qualifications: Service Mind, good interpersonal skills, Ability to communicate, read, and write in English