Store Manager - Good English communication skills

1. Manage sales and store operations: Plan monthly and quarterly sales, monitor KPIs, analyze sales, and find ways to increase operational efficiency.
2. Manage products and store image: Oversee product displays, replenishment and transfers, stock counting, as well as cleanliness and store decoration according to the Nordic Minimalist style.
3. Manage team and develop employees: Arrange work schedules, evaluate performance, create motivation, and provide training to staff on product knowledge, service, and sales techniques.
4. Develop customer experience and relationships: Handle complaints, maintain a VIP customer database, plan membership activities, and use customer feedback to improve service.
5. Analyze the market and support marketing strategies: Monitor market trends and local competitors, and coordinate with the head office to develop sales and marketing strategies suitable for the local market.

Qualifications:

1. Associate degree or Bachelor's degree or higher, with at least 3 years of experience in retail management. Experience in furniture, home decor, fashion, or lifestyle products will be specially considered.
2. Able to analyze sales data, plan sales strategies, and execute operations to achieve store KPI targets.
3. Have market understanding, taste in Display arrangement, and the ability to arrange the store in alignment with the brand image.
4. Able to manage a team and communicate/coordinate effectively with the head office, logistics department, and shopping malls.
5. Able to work under pressure and with a flexible schedule. Experience managing lifestyle brands, New Retail businesses, or knowledge in Community Management and Social Commerce will be specially considered.