Customer Relations Officer (contact center) based at Suvarnabhumi Airport
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Machine translation — original language: Thai.Show original
- Provide flight information as requested by customers and coordinate problem-solving for customers via telephone
- Provide information to customers via Live Chat channels
- Record customer feedback/suggestions to improve service operations
*During the training period, Saturdays and Sundays are off. Training is paid and there is no cost to the trainee.
Work 5 days/week on a shift basis with rotating days off.
Qualifications: Male/Female, aged between 21-40 years Bachelor's degree or higher in any field / Must have completed educational qualifications TOEIC score of 550 or higher (test results not older than 2 years) Soft tone of voice, good personality, and polite Basic computer skills *No experience necessary; training will be provided