ผู้จัดการ Import-Export Manager

1.Team Management Lead, supervise, and develop the Export Documentation, Shipment Tracking, and Sourcing & Pricing teams. Set performance targets, monitor KPIs, and ensure operational excellence. Conduct regular team meetings, performance reviews, and coaching sessions. Build a high-performance culture focused on accountability, efficiency, and continuous improvement.

1. Operations Management

Ensure export documentation is prepared accurately and submitted on time. Monitor shipment tracking activities and ensure timely updates are provided to customers and internal stakeholders. Resolve operational issues, service failures, and customer escalations effectively. Develop and implement Standard Operating Procedures (SOPs) to improve efficiency and service quality. Ensure compliance with company policies and international logistics requirements.

1. Sourcing & Pricing Management

Oversee supplier sourcing, carrier selection, and pricing strategies. Review freight rates, transportation terms, and supplier performance. Support contract negotiations and maintain strong relationships with logistics partners. Monitor market trends and competitor pricing to ensure competitiveness.

1. Cross-Functional Coordination

Coordinate with Sales, Customer Service, Finance, Warehouse, and Management teams to ensure smooth business operations. Drive communication and collaboration across departments. Lead operational projects and process improvement initiatives.

1. Reporting & Performance Analysis

Prepare operational reports, KPI dashboards, and management presentations. Analyze operational performance and identify opportunities for improvement. Provide recommendations to senior management to support business growth and operational efficiency.

Qualifications: Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or a related field. Minimum 5 years of management experience in logistics, freight forwarding, supply chain, or transportation operations. Strong leadership and people management skills. Excellent problem-solving and decision-making abilities. Strong analytical and reporting skills. Fluent English communication skills (listening, speaking, reading, and writing). Proficient in Microsoft Office applications, especially Excel and PowerPoint. Ability to manage multiple teams and priorities in a fast-paced environment. Experience in export documentation, shipment tracking, logistics sourcing, and pricing management is highly preferred.