Technical Support Specialist

About the company

The Public Television Company of Armenia invites a Technical Support Specialist to join its team. The successful candidate will be responsible for installing, connecting, configuring, and maintaining audiovisual equipment used in television production, ensuring its reliable operation and providing technical support to engineering and production teams.

Your tasks

• Install, connect, configure, and test equipment used by video engineers, audio engineers, and broadcast directors.
• Support the connectivity and reliable operation of IP-based video and audio networks, including NDI, SRT, and Dante.
• Assist camera operators and production teams with formatting and reading recording media (SxS, CFast, SD) and troubleshooting related technical issues.
• Quickly replace audiovisual cables (SDI, HDMI, XLR, and fiber-optic cables) and signal converters.
• Respond promptly to technical issues reported by studios, diagnose faults, and implement effective solutions.
• Provide hands-on support to video and audio engineers when required, particularly during periods of increased workload or live broadcasts, to ensure the coordinated and uninterrupted operation of technical systems.
• Monitor the proper functioning of technical equipment and connections, carrying out preliminary checks and preventive maintenance when necessary.
• Help ensure that technical equipment, cables, and connections are properly organized, maintained, and ready for use to support uninterrupted production workflows.

Requirements

• Higher or secondary vocational education in a technical field, such as radio engineering, telecommunications, media technologies, information technology, or a related discipline.
• Experience in broadcast technical support (Broadcast/AV Support), media studios, or as an AV technician at an audiovisual equipment rental company (AV Rental) will be considered an advantage.
• Basic knowledge of video and audio file formats, containers, and codecs, including ProRes, DNxHD, H.264, and MXF, as well as file transcoding processes.
• Knowledge of connection standards and interfaces used with cameras, audio interfaces, and audiovisual converters, including Thunderbolt, PCIe, SDI, and HDMI.
• Basic understanding of network-based video and audio streams, including NDI, Dante, and SRT.
• Knowledge of technical English or Russian, particularly the ability to understand software error messages and equipment manuals, will be considered an advantage.
• Ability to remain calm under pressure, think quickly, and respond promptly to technical issues during live broadcasts.
• Ability to work effectively as part of a team, communicate professionally, and provide technical assistance to colleagues across departments.
• Willingness to work according to a schedule aligned with the television broadcast timetable.

Other

We thank all applicants for their interest. Please note that only candidates who pass the initial screening stage will be invited for an interview.