Asst. Manager Service /รองผู้จัดการฝ่ายบริการ

1. Prepare the annual sales forecast for the service department in alignment with the defined organizational goals, communicate them to employees at all levels, and monitor and evaluate the service department's performance to achieve the goals.

1. Coordinate and establish work plans for engine repair, assembly, and modification to meet the schedules of the sales department and/or customer requirements in terms of quality, quantity, and specified delivery time.

1. Collaborate with the Supervisor to analyze problems, determine solutions for customers, and summarize the problem overview, causes, and correct resolutions to coordinate and inform the customer.

1. Coordinate with customers to inform them of repair items and required spare parts, including the costs incurred during repairs, and negotiate to finalize the pricing.

1. Supervise the daily operations of service department employees to ensure accuracy according to defined procedures and ensure strict compliance with occupational safety principles.

1. Develop the knowledge and understanding of technicians to ensure they continuously improve their knowledge, abilities, and work skills in accordance with company policy.

1. Coordinate with various departments within the company to resolve and improve occurring problems.

Qualifications: Have technical expertise in diesel engines Have skills in using computer programs for work Have English language skills Have negotiation skills