Senior Accounting Supervisor AR

1. Plan and oversee AR activities across assigned branches and projects, establish priorities, allocate workloads, and review team performance.
2. Ensure billing accuracy and completeness by reviewing charges against contracts, agreed rates, actual service volumes, and service confirmation records.
3. Coordinate with Operations, Customer Service, and Sales to monitor unbilled services, prevent missed charges, and resolve billing issues.
4. Review AR and revenue entries in Oracle to ensure correct accounts, branches, cost centres, projects, customers, and accounting periods.
5. Oversee receipt recording and cash application, ensuring unidentified and unapplied receipts are investigated and resolved.
6. Review reconciliations between the AR subledger, general ledger, and customer-confirmed balances, and oversee the resolution of discrepancies and long-outstanding items.
7. Analyse AR ageing, days sales outstanding (DSO), and payment trends; develop collection action plans and report risks to management.
8. Handle major and complex collection cases, negotiate payment arrangements within delegated authority, and escalate exceptional cases for approval.
9. Review customer credit limit utilisation and payment terms, and recommend changes to credit conditions or risk control measures.
10. Prepare and analyse collection forecasts and explain variances to support cash flow planning.
11. Review credit notes, debit notes, refunds, and AR adjustments to ensure valid justification, complete supporting documents, and appropriate approval.
12. Oversee output VAT accuracy and the follow-up of customer withholding tax certificates in coordination with the responsible tax team.
13. Lead monthly and annual AR closing, review outstanding receivables, and prepare information supporting expected credit loss assessments and proposed bad debt write-offs in accordance with company policy.
14. Review and improve internal controls, procedures, and segregation of duties; support audits and ensure timely resolution of findings.
15. Provide analytical reports and recommendations to management, and improve reporting systems and processes to reduce errors and increase efficiency.
16. Coach, develop, and evaluate team members, and perform other duties assigned by management.

Qualifications:

1. Bachelor’s degree in Accounting.
2. At least 7 years of accounting experience, primarily in accounts receivable, including at least 3 years in a supervisory or team management role.
3. Experience in logistics, warehousing, transportation, or a multi-site business is preferred.
4. Strong knowledge of AR accounting, revenue recognition, credit management, collections, relevant taxes, and internal controls.
5. Ability to analyse AR ageing, DSO, credit risks, and collection forecasts.
6. Experience using ERP systems; Oracle experience is an advantage.
7. Strong Microsoft Excel skills for data analysis and reporting.
8. Good command of English for communication, customer negotiation, and presentations.
9. Strong team management, negotiation, complex problem-solving, and cross-functional coordination skills.
10. Strong attention to detail and the ability to manage multiple priorities under tight deadlines.