Sales Coordinator

1. Receive orders from customers via Email and enter data into the computer system
2. Prepare Sample Order forms for designers according to customer specifications and requirements
3. Receive customer complaints, coordinate with relevant parties, and inform customers of the results
4. Coordinate with production planning to make agreements and ensure product delivery according to the schedule
5. Prepare, collect, and analyze customer satisfaction data

Qualifications: Female, aged 25 years or older Diploma (Vocational Certificate) or higher At least 1 year of experience in internal coordination Proficient in Microsoft Office, especially Excel Experience in the jewelry industry will be specially considered Basic English language skills Able to work on Saturdays