Hearing Aid Sales Representative

Akoustica Medica operates exclusively in the field of hearing aids for hearing enhancement. Founded in 1998 and since 2000, it has been a member of the Audika Group of the Demant group, the oldest foundation in the world in the field of hearing care. It is thus, the only Multinational company in Greece in this field. The purpose of the group and Akoustica Medica is to help people live the life they desire with the hearing they have! Job Description

The Hearing Care Professional, following the prescribed procedures as defined by protocols, aims for the successful selection and application of hearing aids in people with hearing difficulties. The basic goal is to serve the customer with the aim of improving their quality of life as well as informing them. Service is provided both within the Hearing Center and through home visits. The company's commitment to these people is continuous communication and technical support, with the aim of offering them better hearing and consequently a better quality of life. The role involves home visits in the prefecture of Heraklion and appointments within the Hearing Center. Main Responsibilities

• Personalized monitoring and service of the customer with the aim of optimal hearing aid performance and improvement of quality of life
• Taking necessary and targeted actions with the aim of immediate and frequent information of the customer
• Searching for and implementing new ways to increase information and awareness of people with hearing difficulties within the local community
• Continuous updating of customers regarding new products and the capabilities they provide, with the aim of providing an opportunity for an even better quality of life
• Telephone communication with customers for appointment confirmation, follow-up, and information
• Development of the customer base through all the above actions

Home visits to customers involve continuous movement, as well as frequent visits to provincial towns after mutual agreement with the company. Required Qualifications:

• Organizational and communication skills
• Knowledge of IT and ERP Systems
• Good knowledge of the English language
• Technical training (University/TEI degree in the field of Biomedical Technology (Biomedical Engineer, Electronics))
• Experience in a similar industry is considered an advantage
• Experience in customer base management and development is considered an advantage
• Driver's license

Benefits:

• Full Training (paid) to obtain Hearing Care Professional certification
• Fixed salary
• Productivity bonus based on the annual corporate policy
• Prospect for further advancement
• Company car & coverage of travel expenses based on the annual corporate policy