(11/13 Recruitment) Reservation Specialist

Your tasks

1. Familiarity with hotel room-related product knowledge, such as: room types, various accommodation packages, and on-site facilities, etc.
2. Respond to inquiries or reservation requests from domestic and international travelers via Email or telephone.
3. Perform tasks related to OTA (Online Travel Agency), such as: processing order-related requests, responding to inquiries... etc., and familiarity with website backend operations.
4. Assist in arranging relevant privileges based on different VIP levels.
5. Familiarity with the hotel's membership system.
6. Confirm the accuracy of reservation data and perform filing in the system (德安PMS).
7. Keep an eye on relevant market information at all times and share it within the department.
8. Maintain good and close communication with other departments.
9. Assist the Reservation Center Supervisor in managing revenue and maximizing room revenue.
10. Execute various tasks assigned by the supervisor.

Other

Requirements: N2 or above / TOEIC 730 or above 【November 13 "Galloping Toward the Future, Sheep Inspiring New Chapters" Joint Recruitment Event】 Event Time: November 13, 115 (Fri) 1:00 PM - 4:00 PM Event Location: Taipei City Hall 1st Floor Atrium (No. 1, Shifu Rd., Xinyi Dist., Taipei City) Inquiry Phone: (02)2308-5231 ◎◎◎ This event provides childcare services ◎◎◎ ★☆★ Please visit the event site in person to participate in the interview ★☆★