Senior Administrator-Cashier

Perform the registration of citizens arriving at the hotel in accordance with the requirements of the Rules for the Provision of Hotel Services in the Russian Federation and the passport and visa service of the Nizhny Novgorod region. Monitor telephone negotiations, payments for services, and accommodation. Distribute and monitor the work of subordinates during the shift. High level of guest service. Prompt resolution of problems arising with guests. Prevention of conflict situations. Internal reporting.

Requirements

Knowledge of the Fidelio program is mandatory Education in the field of "Tourism" and "Hotel Management" Fluency in a foreign language Experience in the front office department of a hotel is MANDATORY!!!! Working with a large volume of information Knowledge of cash discipline Management of a service

Higher education — specialist, master's degree; Experience: 1 year

Conditions

Permissible