房務副理(此為現場徵才活動職缺)

1. Support the Executive Housekeeper and Housekeeping team overseeing dailydepartmental operations, ensuring full compliance with Shangri-La Taipei standards,policies, and service excellence.
2. Lead, train, and develop housekeeping team members to elevate service quality,operational efficiency, and professional competencies.
3. Maintain and continuously update the Guest History database, ensuring accuracy,organization, and effective utilization for personalized guest service.
4. Deliver exceptional guest experiences by anticipating needs, responding promptly torequests, and consistently exceeding expectations to achieve the highest level ofCustomer Delight.
5. Oversee inventory management and procurement planning for housekeepingsupplies, ensuring optimal stock levels and uninterrupted operations.
6. Resolve guest concerns in a timely and professional manner, implementing effectivesolutions to ensure satisfaction and service recovery.
7. Collaborate closely with cross-functional departments to ensure seamless hoteloperations and a consistent guest experience.
8. Demonstrate strong communication skills with fluency in both spoken and writtenEnglish and Chinese.

115年10月17日（六）Team Taipei 挺就業「點亮職涯南瓜燈✦照亮青年求職路」就業博覽會 活動時間：115年10月17日（六）10：30 ～16：00 (請於15:30前入場) 活動地點：臺北車站1樓車站大廳(臺北市中正區北平西路三號) 洽詢電話：02-2338-0277

**請親洽** 想要知道更多活動資訊詳情，請於台北就業大補帖官網查詢 https://okwork.gov.taipei/act/