Customer Manager

A manufacturing company in the food industry in the North region is looking for a Customer Manager for the South region.

Job Description:

• Managing the company's customer network and implementing management policy and company procedures.
• Working framework within a sales team, including recruitment, training, professional guidance, coaching, and feedback to ensure professionalism and streamlined work processes.
• Responsibility for building and implementing a work plan and sales targets.
• Managing ongoing relationships with the company's customers, building working relationships and trust.
• Responsibility in the sales area for existing customers, identifying new customers, increasing activity, and penetrating new markets.
• Responsibility for creating tailored strategic moves, initiating activities to expand the customer circle, setting goals, metrics, etc.
• Managing negotiations with customers, handling objections, and closing deals.
• Responsibility for customer collections and close interface with Finance for optimal financial conduct.
• Responsibility for staying within the sales budget, monitoring and controlling budget compliance in relevant matters.
• Continuous management and improvement of the customer experience and customer satisfaction: visibility, professionalism, quality, uncompromising service.
• Developing and maintaining relationships with consultants, business partners, and manufacturers to understand the market and needs.
• Monitoring, controlling, and analyzing sales activity to maximize sales.
• Working with multiple interfaces, internal—supporting departments, close contact with marketing, colleagues, and support interfaces, and external ones.

• Business Administration/Economics/Industrial Engineering and Management (relevant degree in the field)
• 5 years of experience in the industry in the sales field - Mandatory.
• Experience in managing a sales team - Mandatory.
• Proven management and sales abilities - Mandatory.
• Negotiation skills and a developed business sense - Mandatory.
• Full command of computerized systems, full command of Excel and Office software.
• High level of English - reading, writing, speaking - Mandatory.
• Ability to motivate employees and lead processes.
• Ability to work in a team, communication, and cooperation.