Delivery Platform Operations Specialist

We are looking for a data-driven individual with a strong business mindset to join us as a key driver in boosting our sales on delivery platforms. You will leverage your analytical skills to develop strategies that generate tangible profits, along with the opportunity to pioneer new projects with a rapidly growing brand!

• Platform Management: Manage campaigns, promotions, and sales targets across major Food Delivery applications (GrabFood, LINE MAN, ShopeeFood).
• Data Analysis: Analyze key metrics including sales, traffic, conversion rates, and average order value (AOV) to extract actionable insights for channel optimization.
• Budget Optimization: Strategically manage marketing budgets (Ads & Coupons) to maximize Return on Investment (ROI) while maintaining the company's profit margins.
• Market Monitoring: Track market trends and competitor campaigns to promptly adapt and deploy responsive strategies.
• Project Support: Collaborate and prepare for upcoming corporate initiatives, such as the Membership CRM system, H5 campaigns, and Live Streaming.

Benefits:

• Annual Bonus (based on company performance)
• Annual Salary Adjustment (based on performance)
• Per Diem and Travel Allowance (for upcountry or off-site work)
• Opportunity for salary renegotiation after probation (for outstanding performance)
• Opportunities for study trips to China
• International working environment (Daily use of Mandarin Chinese)
• Social Security
• Annual Health Check-up
• Annual Leave (Vacation)
• Sick Leave & Personal Leave (as per Thai labor law)
• Marriage Leave
• Overtime Pay (OT)
• Departmental team-building activities & corporate festival events
• Employee Uniform
• Employee Discount on company products

Working Hours & Days:

• Working Hours: 09:00 AM - 06:00 PM (6 days/week)
• Days Off: Sundays, Public Holidays, and the first Saturday of every month.

Qualifications: Bachelor’s degree or higher in Marketing, Business Administration, Economics, Data Science, or related fields. 1-3 years of experience managing sales via Food Delivery platforms, E-commerce, or Digital Marketing. Detail-oriented with excellent numerical skills; highly proficient in MS Excel (PivotTables, VLOOKUP, Data Visualization) to translate data into business decisions. Strong communication and coordination skills, with the ability to collaborate effectively across departments. Solid business acumen with a clear understanding of cost structures and profit margins. Fast learner, highly adaptable, and capable of thriving under pressure in a fast-paced, competitive environment. Ability to occasionally travel off-site or visit store branches to support frontline operations. Excellent communication skills in Thai. Proficiency in English or Mandarin Chinese will be given special consideration. Please note: We will only consider Resumes/CVs submitted in English or Mandarin Chinese.