Customer Support Specialist

We invite an initiative-driven employee to join our team! We are looking for a person ready for active communication and working with data (documents, numbers). We will provide all necessary training on-site, and your energy and attention to detail will help you quickly grow into an expert in your field. Join us! What you will be doing: Timely and correct processing of orders in the system; Communication with clients regarding changes in the delivery schedule, and on operational issues (delays in shipment, delivery, etc.); Monitoring and fulfillment of contractual obligations for product sales; Interaction with related departments (planning, logistics, warehouse, sales department, etc.); Monitoring and working with accounts receivable. Conditions: Official employment and a decent salary; Work in a stable company where employees' ideas and energy are valued; A friendly team, mentorship from experienced colleagues. Workplace in Kondopoga. A transfer is organized from Petrozavodsk.

Requirements

We expect that you: Have a higher education (preferably economist, manager); Confident PC user: MS Excel advanced level, Word, Power Point, 1C; Possess English at a pre-intermediate level (for correspondence and telephone communication); Are able to perceive and "digest" significant volumes of information within tight deadlines; Possess a structured approach, logical thinking and analytical abilities, high learnability and literate speech; Are ready to find constructive solutions to problematic situations and extraordinary ways to solve arising problems; Focus on solving client tasks, are communicative, and stress-resistant. Experience in sales / sales support / customer service will be an advantage.

Higher education — bachelor's degree; Experience: 0 years