Assistant Manager

Responsibilities

• Assist the Manager in supervising and coordinating the daily operations of the hotel to ensure smooth functioning.
• Monitor service standards, room readiness, and staff performance.
• Coordinate with Front Office, Housekeeping, Engineering, Accounting, and other related departments.
• Manage room reservation systems via OTA channels such as Agoda, Booking.com, Trip.com, and other systems.
• Manage OTA systems, create promotions, and adjust room availability to suit booking volume and market situations; ensure system integrity.
• Handle on-site issues or customer complaints, including following up on tasks until completion.
• Act on behalf of the Hotel Manager when assigned.
• Other duties as assigned.

📩 Interested in applying or for more information LINE: @srikrunggroup Email: applyjobs.thailand@gmail.com

Qualifications: Male Age (years): 24 - 45 High Vocational Certificate - Bachelor's Degree in Hotel and Tourism Management or other related fields. Experience in the hotel business, accommodation, reception, or reservations. Able to use OTA, PMS, Channel Manager, or hotel reservation systems. Experience at a supervisory or Assistant Manager level will be given special consideration. Able to use Microsoft Excel or Google Sheets and prepare basic reports. Able to use AI tools to assist in work, such as ChatGPT, Gemini, Claude. Possess leadership skills, responsibility, attention to detail, and the ability to follow up on tasks until completion. Able to use English for reading booking information and basic communication. Able to work flexibly and work on holidays or during peak periods when necessary.